Berson

Learn-and Appreciate-What Master Navigators Have Practiced for Centuries in This Hands-on, Friendly Approach. Celestial navigation, in all its forms, is nearly as old as mankind. Anyone who can master its intricacies stands at the end of a long line of master navigators that is centuries old-an expert among many who would be lost with electronics. David Berson, a columnist for Ocean Navigator magazine and an instructor at both the Ocean Navigator...

"Gain a complete and timely understanding of your customers using MDM-CDI and the real-world information contained in this comprehensive volume. Master Data Management and Customer Data Integration for a Global Enterprise explains how to grow revenue, reduce administrative costs, and improve client retention by adopting a customer-focused business framework." "Learn to build and use customer hubs and associated technologies, secure and protect confidential...

The transition from management to leadership is considerably harder than most people expect. A big promotion does not just mean using the same skill set at a higher levelnew leaders must master a whole new set of skills, with perhaps none more important than the ability to have conversations that lead to high individual, team and organizational performance. What kinds of conversations lead to success, and how can leaders ensure they have them effectively?...

Conversation techniques and tools that can help strong managers become great leaders Often the very same skills and traits that enable rising stars to achieve success "tenacity, aggressiveness, self-confidence" become liabilities when promoted into a leadership track. While managers' conversations are generally transactional and centered on the task at hand, leaders must focus on people, asking great questions and aligning them with the vision for...

Lemon: a person or thing that proves to be defective, imperfect, or unsatisfactory. Isaac Lachmann is a dud. Isaac Lachmann is 40. Isaac Lachmann is a man in free fall immobilized by mediocrity. His career is going nowhere. His girlfriend of ten years is leaving him. And his overbearing family doesn't help matters. What did he do to deserve this? Things were supposed to work out differently for him. Isaac Lachmann had big dreams. Now he just watches...