Adrian Robert Gostick

Drawing on case studies from leading companies including Disney, DHL, KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing increases in operating results, whether measured by return on equity, return on assets, or operating margin. And they show how great managers lead with carrots, not sticks, and in doing so achieve higher productivity, engagement,...

Based on an extensive study conducted by Towers Perrins, the authors show how to use recognition techniques to build highly effective teams.-- Publisher