Janet Metzger

"When bullying threatens to destroy a teen's life, painful memories resurface for dedicated high school teacher Laura Reed and pediatrician J.C. Fullerton. With the support of the Sweet Magnolias, they bring the town together to ensure that a promising student's future isn't ruined. And to establish once and for all that bullying has no place in Serenity, South Carolina. Both J.C.'s and Laura's passion for the cause is deeply personal, and their growing...

"Co-Winner of the Max Weber Book Award, Organizations, Occupations, and Work Section of the American Sociological Association" "Winner of the Silver Medal in Business Theory, Axiom Business Book Awards" Erin L. Kelly is the Sloan Distinguished Professor of Work and Organization Studies at the MIT Sloan School of Management and an affiliate of the MIT Institute for Work and Employment Research and the Good Companies, Good Jobs Initiative. Twitter @_elkelly...

Facing homelessness and a loss of social standing after her husband cheats rich investors out of billions of dollars, Meredith and her best friend, Connie, who has troubles of her own, escape to Nantucket to heal.

Digital Makeover: How L'Oreal Put People First to Build a Beauty Tech Powerhouse examines L'Oreal's successful people-driven digital transformation. Professors and authors Beatrice Collin and Marie Taillard set out exactly how L'Oreal turned itself into a digital and tech powerhouse by building on its legacy to reimagine relationships inside the company, and with its customers and partners. Digital Makeover comprehensively describes L'Oreal's strategy,...

Break down the barriers to effective collaboration. For cross-functional projects to work, you need to bring together diverse ideas and resources from across your organization. But office politics, conflicting objectives, and lack of clear authority can get in the way. The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented...

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and...

Work is Love Made Visible offers the insights of some of the world's greatest thought leaders as they tackle one of life's most difficult treasure hunts: finding purpose.

A selection of essays on writing and reading by the master short-fiction writer Lydia Davis. Lydia Davis is a writer whose originality, influence, and wit are beyond compare. Jonathan Franzen has called her "a magician of self-consciousness," while Rick Moody hails her as "the best prose stylist in America." And for Claire Messud, "Davis's signal gift is to make us feel alive." Best known for her masterful short stories and translations, Davis's gifts...

"Ann Workman is a naive student. A misfit of sorts, she's traveled all the way from rural Kentucky to graduate school in literature in 1967. But Ann wants more than a good education--she wants a boyfriend. Ann wants the 'real thing'--to be in love with someone who loves her. Jimmy appears as if by magic, and is everything Ann's been looking for. Although he is from a very different place--a privileged background in suburban Chicago--he is a misfit,...

WINNER OF THE 2022 VICTORIA SCHUCK AWARD, GIVEN BY THE AMERICAN POLITICAL SCIENCE ASSOCIATION Why Democratic women far outnumber Republican women in elective offices From Kamala Harris and Elizabeth Warren to Stacey Abrams and Alexandria Ocasio-Cortez, women around the country are running in-and winning-elections at an unprecedented rate. It appears that women are on a steady march toward equal representation across state legislatures and the US...