Graham Rowat

"Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult...

WARNING: This book is not for the faint of heart, fawningly polite, or desperate to be liked. This book is expressively for entrepreneurs and business owners who wear many hats-those who can't resist piling more responsibility onto his own shoulders, who has more great ideas that time and resources to take advantage of them, who runs (not walks) through each day. Your time is incredibly valuable to you, and you are constantly "running out of it."...

Discover what sets leaders like President Biden apart from the rest In The Joe Biden Way: How to Become a Bold and Empathic Leader, bestselling author and leadership expert Jeffrey Krames provides listeners with leadership secrets gleaned from one of the most transformative and successful presidents in modern times: Joseph Robinette Biden, Jr. In this book, the author sets out seven lessons in inspiring leadership that have helped the forty-sixth...

Generate solid, long-term profits with a portfolio allocated for your investing needs Asset allocation is the key to investing performance. Unfortunately, no single approach works perfectly--developing the right balance requires a clear-eyed look at the many models available to you, various investing methodologies, and your or your client's level of risk tolerance. And that's where this important guide comes in. Written by a leading allocation expert...

We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders. This is no mere tech issue. The transformation requires a complete rethinking of the way we...

Want a profit-enhancing Customer Experience? Start with the Employee Experience. The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks....

Featuring contributions from an international array of futurists, The Future Starts Now provides fascinating insights and guidance into how society and business will transform in the years to come. The future is an uncertain, uncomfortable prospect for employees, employers, and society at large. A flurry of unprecedented events have proven that, despite what some politicians and economists may tell us, the future is not set in stone. In light of this...

Start them off strong with this invaluable graduation gift idea. College graduation is a major life event, and the steps taken after are crucial to setting your graduate up for success. This book helps new graduates begin this new phase of their life with positivity and momentum. It includes questions to challenge their current beliefs, and daily inspiration with quotes and powerful affirmations to lead them to a successful and fulfilling life. Develop...

Tommy Turtello served ten years for a bloody crime he doesn't regret. He, in fact, used his time behind bars to hone his skills, learning new methods for making himself a more effective "maintenance man," one self-appointed to rid the world of those he deems as soulless. He has spent his first year of freedom putting his new talents to use, leaving a trail of bodies and earning a heroic status in his community as a nameless, faceless avenger. But...

"While gathering material for a photography book about Edinburgh, Alexander McCall Smith found himself inspired to create stories about the people captured in a number of particularly striking photos. A smiling girl leading a younger girl astride a pony, and a boy in a kilt on a tricycle beside them, gives rise to a story of a lifelong romance between the two riders. A dapper, roguish-looking man perching on a lady's knee sparks the story of a ventriloquist...