Cover; Contents; Title; Copyright; Dedication; Introduction: The Absolutes for Leaders; Chapter 1: Lead; Chapter 2: Purpose; Chapter 3: Strategy; Chapter 4: People; Chapter 5: Measure & Monitor; Chapter 6: Inspire & Empower; Chapter 7: Reward & Celebrate; Chapter 8: Anticipate; Chapter 9: Navigate; Chapter 10: Communicate; Chapter 11: Listen; Chapter 12: Learn; Epilogue; About the Author; Acknowledgments; Credits.