Migrating millions of users from voice- and email-based customer support to a chatbot
Description
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Subjects
Subjects
Computer software
Computer software -- Customer services
Customer relations
Customer relations -- Management
Customer services
Customer services -- Data processing
Data processing
Informatique
Logiciels
Logiciels -- Service à la clientèle
Management
Management information systems
Natural Language Processing
Natural language processing (Computer science)
O'Reilly Strata Data Conference -- (2019 : -- New York, N.Y.)
Service à la clientèle
Service à la clientèle -- Informatique
Systèmes d'information de gestion
Traitement automatique des langues naturelles
Computer software -- Customer services
Customer relations
Customer relations -- Management
Customer services
Customer services -- Data processing
Data processing
Informatique
Logiciels
Logiciels -- Service à la clientèle
Management
Management information systems
Natural Language Processing
Natural language processing (Computer science)
O'Reilly Strata Data Conference -- (2019 : -- New York, N.Y.)
Service à la clientèle
Service à la clientèle -- Informatique
Systèmes d'information de gestion
Traitement automatique des langues naturelles
More Details
Contributors
Mohan, Sanjay on-screen presenter
