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Smart Teams: How to Move from Friction to Flow and Work Better Together
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Author
Publisher
John Wiley & Sons
Publication Date
[2023]
Edition
Revised edition.
Language
English
Description
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Table of Contents
From the eBook - Revised edition.
Cover
Title Page
Copyright Page
Contents
About the author
Acknowledgements
How to use this book
Introduction
Can you relate?
Productivity problems at the team level
We create friction rather than flow
Part I Moving from friction to flow
Chapter 1 Enabling productive flow
Productivity friction
Poor productivity behaviours
Friction vs flow cultures
Beyond personal productivity
Level 1: DISRUPTIVE
Level 2: PASSIVE
Level 3: PRODUCTIVE
Level 4: COLLABORATIVE
Level 5: SUPERPRODUCTIVE
chapter 2 Qualities of a smart team
We are purposeful
We are mindful
We are punctual
We are reliable
chapter 3 Changing team behaviours
Get specific to change behaviours
What is a productivity principle?
Generating principles for your team
Flipping problems into principles
Make this a priority for your team
Part II Working better together
chapter 4 Communicate: make less noise
Email overload
1. Disruption and interruption
2. Inbox bottlenecks
3. Stress and overwhelm
Alternatives to email
Four communication tools
Have a conversation
Call a meeting
Send an email
Share a post
A more thoughtful approach to communications
Planning effective communications (why)
Writing effective communications (what)
The three ingredients of good communication
The SSS approach to emails
Sending effective communications (who)
Noise reduction strategies
Reply with care
Don't be a copy cat
Use distribution lists carefully
Get up and talk to someone
chapter 5 Congregate: make meetings count
What's wrong with our meeting culture?
1. Too much time in meetings
2. Poorly planned and poorly run meetings
3. Poor meeting behaviours
Let's aim for 100 per cent fewer meetings
25 per cent fewer meetings
25 per cent shorter meeting durations
25 per cent fewer participants
25 per cent less time wasted
Make your meetings more effective
Plan meetings the right way around
The 5W approach to planning meetings
1. Why
2. What
3. Who
4. Where
5. When
Running an awesome meeting
Mindful interruptions
Are all agenda items the same?
1. Creation
2. Deliberation
3. Delegation
4. Presentation
Focus your meeting with an agenda
Make online meetings work
Chapter 6 Collaborate: make projects great
Alignment, agreement and awareness
1. Alignment
2. Agreement
3. Awareness
Project collaboration: make them visible
1. Start with WHY
2. Get clear about WHAT
3. Decide WHO needs to be involved
4. Work out WHEN
The best tool for the job
Project scheduling tools
Mind maps
Project board or work breakdown structure tools
Checklist
Useful, usable and used
chapter 7 Key skills for effective cooperation
Managing urgency
Most urgency is false
Reducing urgency for others
Negotiating urgency
Excerpt
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Author Notes
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More Details
ISBN
9781394191321
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