The Financial Times Guide to Inclusion and Diversity

PART 1 - UNDERSTANDING INCLUSION AND DIVERSITY 1.1 What is inclusion and what is diversity (I&D) 1.2 How to understand the baseline for inclusion and diversity 1.3 How to set up a structure for inclusion and diversity PART 2 - HOW TO PUT THE I&D APPROACH INTO PRACTICE 2.1 How to embed I&D into the business strategy 2.2 Why it is important to set targets and measure success 2.3 Why organisations tend to start with gender diversity 2.4 The value of diversity groups PART 3 - BEHAVING AND LEADING INCLUSIVELY AS A LEADER 3.1 How to focus on inclusive behaviour 3.2 How to be inclusive when communicating 3.3 How to be aware of our behaviour when working with others 3.4 How to respect cultural differences 3.5 How to respond to I&D in times of change PART 4 - BUILDING AN I&D APPROACH WITH LEADERS, EMPLOYEES, CUSTOMERS AND SUPPLIERS 4.1 How to engage leaders 4.2 Attracting, developing and retaining talent 4.3 Bringing customers and suppliers on the I&D journey.