Managing the matrix: the secret to surviving and thriving in your organization : a mentor's tale

Cover; Title page; Copyright page; Dedication; Contents; Introduction; 1: The Challenge is Set; 2: Laying the Cards on the Table; 3: Preparing for Change; 4: Working on Objectives; 5: How Quickly We Forget; 6: The Matrix

the Good, the Bad and the Ugly; 7: What do the Successes in the Matrix do?; 8: Defining EI; 9: A Short and (Emotionally) Intelligent Review; 10: Working Out How EI Can Help; 11: Why IQ isn't Enough; 12: Learning EI; 13: Fake It Until You Make It; 14: How Managers Can Help Improve EI; 15: Understanding the Importance of Culture and Strong Leadership in the Matrix; Epilogue

AcknowledgementsAbout the Author; Useful Resources