Agile user experience design: a practitioner's guide to making it work

Machine generated contents note: ch. 1 Introduction to Agile --

Introduction --

Agile Values + UX --

Agile Principles + UX --

Common Methods --

Common Terms --

Case Study -- Jeff Gothelf, TheLadders.com --

Summary --

ch. 2 Agile Methods + UX = Agile UX --

Introduction --

Fitting a UX Peg Into an Agile-Shaped Hole --

UX Work --

Case Study -- Catherine Robson, Seachange International --

Summary --

ch. 3 Case Studies --

Introduction --

Suzanne O'Kelly, AppNexus --

Thyra Rauch, IBM --

Archie Miller, Snagajob.com --

Carol Smith, Perficient --

Kayla Block, PAR Springer Miller --

Anonymous 1, at an Enterprise Software Company --

Christina York, ITHAKA --

Anonymous 2, a Large Desktop Software Company --

Austin Govella, Avanande --

Josh O'Connor, National Council for the Blind, Ireland --

Adrian Howard, Quietstars --

Elisa Miller, Senior User Experience Engineer GE Healthcare --

Summary --

ch. 4 Common Success Factors --

Introduction --

Project Over Process --

Team Dynamics --

Communication --

Define the Big Picture --

Training --

Adapt and Evolve --

Case Study -- Sarah Kahn, Adzerk --

Case Study -- Anonymous 3, a Company Specializing in Direct Marketing Products --

Summary --

ch. 5 Frequently Asked Questions --

Introduction --

Should we Even be Agile? --

How Long Should Sprints Be? --

What Deliverables Should UX Produce? --

How Should the UX Team Fit in With the Development Sprints? --

How do you Get Developers to Talk About the Design of One Thing While They are Busy Implementing Another? --

What if UX Team Members Have to Support More Than One Project? --

How do we Fit User Research Into the Sprint Cycle? --

What if the Team Claims to be Agile, but Agile Values are Nowhere to be Seen? --

What if the Team is not Colocated? --

What do i do When Someone Uses "That's not Agile" As a Reason not to do Something? --

How Does the UX Team Plan and Research for the Next Release? --

How do you Manage Internal Stakeholders? --

Summary --

ch. 6 Using Agile Concepts for UX Teams --

Introduction --

Creating a User Experience Backlog --

Recurring User Testing --

Breaking the Work in to Smaller Pieces --

Constant Feedback and Iteration --

Recurring Events and Rituals --

No Design Divas or Heroes --

Focusing on Communication Over Documentation --

Thinking and Communicating in Terms of User Stories --

Defining Acceptance Criteria --

Using Less Up-Front Design --

Summary.