Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...

New York Times Bestseller Wall Street Journal Bestseller A New York Times Book Review Editors' Choice This audiobook narrated by Kate Harper reveals how the flaws in capitalism are fatal for America's working class, and includes an introduction and preface read by the authors themselves-economist Anne Case and Nobel Prize winner Angus Deaton Life expectancy in the United States has recently fallen for three years in a row-a reversal not seen since...

Quick, practical management advice from Harvard Business Review to help you do your job better. Drawing from HBR's popular Management Tip of the Day newsletter, this concise, handy guide is packed with easy-to-read tips on a broad range of topics, organized into three major skills every manager must master: • Managing yourself • Managing your team • Managing your business Management Tips 2: From Harvard Business Review puts the best management...

Fundamentals of Corporate Finance develops the key concepts of corporate finance with an intuitive approach while also emphasizing computational skills, enabling students to develop the critical judgments necessary to apply financial tools in real decision-making situations. The fourth edition offers a level of rigor that is appropriate for both business and finance majors.

Overachiever Joe Theismann had reached the pinnacle of success as an elite NFL quarterback, with a Super Bowl victory and NFL MVP award. But the memory that sticks with many fans is the gruesome injury-his leg was shattered on Monday Night Football-that ended his career. The end of his days on the gridiron wasn't the end of life for Theismann, though. In How to Be a Champion Every Day, Theismann recounts stories from his impressive career, providing...

Set your company up for long-term success. Every company needs a strategy. A focused strategy aligns decision making throughout the organization and helps establish a competitive edge in the marketplace. But with so many options to consider, how do you define a unique strategy that will ensure growth? Whether you're starting a business from scratch or leading an existing company facing new threats, this book offers the direction you need. The HBR...

If a picture is worth a thousand words, and finding the right words takes time, and time is money, then wouldn't it follow that business leaders could make more money-in less time-if they simply took a more "visual" approach to how they manage and lead? Okay, it's not quite that simple...but Visual Leadership will forever change the way you think and communicate by showing how you can quickly and easily leverage the power of visual imagery, mental...

Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship. Times have changed! And if you don't change along with them . . . well, you're not going to enjoy yourself or have as much control over your career as you deserve. Believe...

Urgency-that frantic feeling that we need to be doing more, and faster-is a destructive force in today's workplace. Unnecessary urgency can be toxic, causing stress and burnout. But not all urgency is bad, and sometimes we really do need to get things done quickly. Too little urgency can lead to inaction and lost productivity. So how do we find the right balance where we can use urgency as a meaningful tool to keep productivity up, without generating...

With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works-as well as what really doesn't-in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship ... combined with a tested, repeatable, zero-pressure...