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"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy...
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"For some of us, projecting confidence and credibility is second nature. For the rest of us, it seems like a foreign language we'll never learn - until now. Robert Jolles, bestselling author and expert speaker, preaches that what you say actually matters far less than how you say it--it's the tune, not the lyrics, that truly convinces people. Let's face it - there are some of us who are born with a natural ability to effortlessly communicate with...
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"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...
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Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but...
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"Phil Harkins has it exactly right. To be a leader is to communicate powerfully-as he does in this thoughtful book."--Robert B. Reich, Professor of Social and Economic Policy Brandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create...
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"The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence (CQ) Now more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will...
10) Breakthrough communication: a powerful 4-step process for overcoming resistance and getting results
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People don't always communicate well; it's a fact of life. This book presents clear; understandable; time-tested concepts and easy-to-implement strategies to help you maximize the chances of success after a communication process has taken place. --
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"Learn to navigate today's changing workplace with the second edition of the classic playbook of communication strategies Today's rapidly shifting professional environment has made effective communication even more vital. Master communicators, in the virtual and real world, are the key to their organization's success. The second edition of this renowned guide offers the powerful techniques for communicating in ways that empower teams and develop stronger...
13) Conversation transformation: recognize and overcome the 6 most destructive communication patterns
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Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --
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Permission to Speak FreelyHow the Best Leaders Cultivate a Culture of CandorWhat if people could feel confident communicating what they are really thinking without fearing a negative response from their colleagues or boss? What if common phrases in organizations were "I'm not sure," "I need clarification," and "I have an idea"? Consulting with a diversity of organizations for the past decade, the authors have seen time and again that leaders are failing...
15) What's your presentation persona?: discover your unique communication style and succeed in any arena
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"A practical guide based on a proprietary skill assessment tool -- a Myers-Briggs for presenters -- that provides tips and strategies that address the core element for becoming a successful presenter: A whopping 30 million presentations are delivered every day. How do you stand out in this sea of competition? There's only one way to start: Know thyself. The first-of-its-kind, the Badge skill-assessment system helps you discover what type of presenter...
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"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice." -Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn...
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"Clear communication requires the courage to confront the psychological blocks that are holding you back. Learn how to become a fearless and peerless communicator. As a lifelong communication coach, Michelle Gladieux has discovered the four sneaky psychological obstacles that can keep you from becoming an effective communicator: Hiding-Fearing your low self-confidence will expose your supposed weaknesses; Defining-Putting too much stock into your...
Pub. Date
2023.
Language
English
Description
Welcome to Audio Learning from Assemble You. What do you gain when you establish rapport? Your teams will work better, you'll encourage people to follow you, people will commit to you in meaningful ways, and you'll be a person of influence. In this track, you'll learn how to create rapport with the people you meet. You'll see how charismatic and empathetic people create rapport in three ways: Active listening Body language Choice of words Learning...
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"Real critique has become a lost skill among collaborative teams today. Critique is intended to help teams strengthen their designs, products, and services, rather than be used to assert authority or push agendas under the guise of ""feedback."" In this practical guide, authors Adam Connor and Aaron Irizarry teach you techniques, tools, and a framework for helping members of your design team give and receive critique. Using firsthand stories and lessons...
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BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. ""This book is one of the best guidebooks on the practice of public relations that I have seen.""--Jim Owen, Executive Director, Member...
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