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"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy...
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"For some of us, projecting confidence and credibility is second nature. For the rest of us, it seems like a foreign language we'll never learn - until now. Robert Jolles, bestselling author and expert speaker, preaches that what you say actually matters far less than how you say it--it's the tune, not the lyrics, that truly convinces people. Let's face it - there are some of us who are born with a natural ability to effortlessly communicate with...
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Body language is a vital part of everyday communication, but more often than not, we are unaware of the messages our bodies are sending to others. Body Language will teach you to become more aware of these issues. In seven lessons, you will not only learn to read others, but also learn to control your own posture to send the correct message to those around you. This guide will help you: -Make a good first impression - Match your words to your body...
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Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but...
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"Phil Harkins has it exactly right. To be a leader is to communicate powerfully-as he does in this thoughtful book."--Robert B. Reich, Professor of Social and Economic Policy Brandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create...
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Pub. Date
[2022]
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English
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"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want....
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Highlighting the common challenges introverts face at work, such as stress, invisibility, and perception gaps, the author details a straightforward four-step process to handle work situations such as managing up, leading projects, public speaking, and more.
11) Breakthrough communication: a powerful 4-step process for overcoming resistance and getting results
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People don't always communicate well; it's a fact of life. This book presents clear; understandable; time-tested concepts and easy-to-implement strategies to help you maximize the chances of success after a communication process has taken place. --
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"The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence (CQ) Now more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will...
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What is that magic quality making some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?" What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book 'How to Talk to Anyone, ; Lowndes offers 92 easy and...
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The Art of Explanation is for businesspeople, educators, and influencers who want to improve their explanation skills and start solving explanation problems. These tools, tactics, and techniques will help you consistently inspire audiences to fall in love with your ideas, products, or services through better explanations in any medium.--COVER.
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"Learn to navigate today's changing workplace with the second edition of the classic playbook of communication strategies Today's rapidly shifting professional environment has made effective communication even more vital. Master communicators, in the virtual and real world, are the key to their organization's success. The second edition of this renowned guide offers the powerful techniques for communicating in ways that empower teams and develop stronger...
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Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication training for an entire organization. The book includes a fully developed set of PowerPoint slides, handouts, learning activities, and facilitators guide for one-half,...
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"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...
Author
Pub. Date
[2010]
Language
English
Description
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
20) Communication
Author
Pub. Date
[1993]
Language
English
Description
Discusses the many different kinds of communication and the functions they serve.
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