"Shares three stories of children learning how to solve problems. Vibrant and colorful photos help tell the stories. Additional features include a table of contents, a phonetic glossary, sources for further research, and an index." -- Publisher's website.

Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...

Villagers like to come to rest and cool down in the shade of a huge, old tree. But when a young traveler decides to join them one day, a rich man on whose land the tree stands demands they leave because he owns the tree and therefore its shade. Thinking fast, the traveler strikes a deal: one that will enable him to outsmart the rich man--and ensure that the villagers will always have access to the shade tree's shade, wherever it may fall.

"Longtime international mediator Chad Ford says love--yes, love--is the missing ingredient in conflict resolution. "If we can learn to see our "enemies" as we see ourselves, we can break down barriers and open up paths for creative problem-solving"--

"Bo and Zop have been living together for a long time on their small spaceship. They have started to annoy each other. What can they learn from Earthlings about getting along?"--

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"The partisan divide in the United States has widened to a chasm. Legislators vote along party lines and rarely cross the aisle. Political polarization is personal too-and it is making us miserable. Surveys show that Americans have become more fearful and hateful of supporters of the opposing political party and imagine that they hold much more extreme views than they actually do. We have cordoned ourselves off: we prefer to date and marry those with...

Good leadership skills enable a project manager to harness the energy and capabilities of a project team in such a way that the performance of the team is greater than the sum of its parts. Often referred to as the "human side" of project management or "people skills," leadership is widely accepted as the critical factor in determining the ultimate success or failure of a project. The Human Side of Project Leadership is a collection of academic studies...

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

"In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict...