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"Conflict is everywhere-in our homes, at work, in our social media feeds. But conflict isn't inherently bad... in fact, it's a normal and healthy part of human relationships. Mediation expert Gabrielle Hartley argues that we've forgotten that disagreement is normal and even necessary in our relationships; instead, we've normalized a zero-sum approach to interpersonal conflict and prioritized "winning" at all costs. The Secret to Getting Along (and...
Author
Pub. Date
2022.
Language
English
Description
DEI initiatives that promote social justice in organizations necessarily boost tensions: They make inequities visible and make many people -- especially those from dominant groups -- uncomfortable. When workplaces respond to such tensions by simply tamping down conflict, they miss opportunities to solve systemic problems. Here's how they can leverage conflict instead, to foster lasting change.
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English
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Villagers like to come to rest and cool down in the shade of a huge, old tree. But when a young traveler decides to join them one day, a rich man on whose land the tree stands demands they leave because he owns the tree and therefore its shade. Thinking fast, the traveler strikes a deal: one that will enable him to outsmart the rich man--and ensure that the villagers will always have access to the shade tree's shade, wherever it may fall.
Pub. Date
2023.
Language
English
Description
Welcome to Audio Learning from Assemble You. It's no secret that service-industry jobs can be full of uncomfortable encounters. People who work in hospitality, tourism, and retail jobs are likely to experience stress as a result of disagreements with customers. Learning how to defuse an argument is a valuable skill, especially when it means that you can protect your short-term and long-term health. But why do arguments happen? Rising tensions, broken...
Author
Pub. Date
2024.
Language
English
Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way....
Pub. Date
[2023]
Language
English
Description
This course focuses on managing conflicts in corporate environments among engineers, peers, and superiors. Its aim is to shed light on how conflicts trigger negative responses and provide effective strategies to handle them. The course offers hands-on and practical examples in written format, providing attendees a standardized approach and set of tools for resolving conflicts. In a corporate setting, conflicts between customers, colleagues, and supervisors...
Author
Pub. Date
[2023]
Language
English
Description
"Once upon a time, two kingdoms, one rich in gold, the other rich in water, shared a border. The two nations were always fighting until an agreement was struck: the most beautiful girl in the gold kingdom would marry the smartest man in the water kingdom, binding the two nations together. However, both sides tried to renege on the deal by sending animals instead. Sarah, a low-level princess, is selected to wed the man from the water kingdom, but is...
Author
Pub. Date
2020.
Language
English
Description
"The book will mainly address business interaction in organisations and in between organisations. The guiding principles can be easily translated to our personal life and implemented in our relationship with our families and friends. The text's goals are to unveil the secrets that will support improving the reader's ability to connect, have satisfying relationships, and have better outcomes in your daily interactions"--
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Description
"For Nate Wright, conflict is a way of life. He tangles with Gina, the editor of the school newspaper, after she rejects his comic strip. He can't get on the same page with his snooty study partners as they cram for the final exam. And once he hears that Mr. Rosa's job is on the line, Nate even takes on the all-powerful school board. But when a challenger threatens Nate's status as the owner of P.S. 38's filthiest locker, our hero may have met his...
Pub. Date
2022.
Language
English
Description
Welcome to Audio Learning from Assemble You. A 2008 survey by CPP Global found that 85% of both individual contributors and leaders agreed they experienced some amount of inevitable conflict at work. 29% of all employees said that they experienced almost constant conflict. You will run into it at work, and as a manager, you'll be responsible for guiding reports through a dispute. In fact, 29% of respondents to the CPP Global survey cited poor leadership...
Author
Language
English
Formats
Description
"Manage toxic coworkers, support bullied colleagues, and thrive in the workplace and beyond Ranging from general conflict to psychological violence, workplace bullying has become an epidemic at many offices. The Workplace Bullying Institute reports that workplace bullying affects 80 million+ workers. And with the Great Resignation, we're seeing that a toxic culture or manager is one of the top reasons employees leave a company. If you or a coworker...
Author
Series
Pub. Date
2022.
Language
English
Description
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make...
15) I am a tornado
Author
Pub. Date
[2023]
Language
English
Description
An angry, destructive tornado picks up an empathetic cow, and when Cow politely asks to be put down, the two enter a conversation that has some unforeseen results.
Author
Pub. Date
[2023]
Language
English
Description
"Conflict is the top reason couples seek help--but it's also an opportunity for greater intimacy, deeper connection, and lasting love, according to this ... guide from the world's leading relationship scientists and bestselling authors of The Seven Principles of Making Marriage Work"--
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