In the digital age, we are inundated with other people's opinions. We browse books on Amazon with awareness of how other customers liked (or disliked) a particular tome. On Expedia, we compare hotels based on user ratings. On YouTube, we can check out a video's thumbs-up/thumbs-down score to help determine if it's worth our time. For the most part, consumers have faith in online ratings and view them as trustworthy. But, the author argues, this trust...

Written by Microsoft engineers, Expert Microsoft Teams Solutions covers in-depth topics in Teams that are not covered elsewhere and explores tasks that customers frequently rely on Microsoft Partners to accomplish Key Features Extend the MS Teams experience with this practical guide from Microsoft's technical specialists Discover advanced Teams capabilities such as voice, governance, and Power Platform integration Get to grips with planning resources...

This book is available as an Adobe Reader eBook on the publisher's website: newriders.com Communities are part of all successful web sites in one way or another. It looks at the different stages that must be understood: Philosophy: Why does your site need community? What are your measures of success? Architecture: How do you set up a site to createpositive experience? How do you coax people out of their shells and get them to share their experiences...

A resource for navigating your one-on-one user research sessions. Inside, find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews.