"Leading from Middle is the only playbook designed specifically to help the middle manager be more effective in in managing up, down, and across his or her organization. The book will provide actionable, step-by-step instruction for the daily challenges a middle manager may face, including: extracting more resources from management; better communicating corporate initiatives to direct reports; influencing peers and colleagues; navigating times of...

You may never have seen great management. Or, more likely, you've seen pieces of great management, but you may not know how to pull it all together. If you're a seasoned manager who wants to be more effective, or if you're considering moving into management, this book will show you what to do and how to do it effectively.

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.

Essential tools busy managers need to get the best out of their teams and people. People who manage people face a number of challenges, from keeping workers engaged and performing at a high level to dealing with absenteeism and bad behaviour in the workplace. In The People Manager's Toolkit, leadership and people management specialist Karen Gately offers a suite of practical tools for optimising staff performance and dealing with a wide variety of...

Become a database boss --and have fun doing it--with this accessible and easy-to-follow guide to Microsoft Access Databases hold the key to organizing and accessing all your data in one convenient place. And you don't have to be a data science wizard to build, populate, and organize your own. With Microsoft Access For Dummies, you'll learn to use the latest version of Microsoft's Access software to power your database needs. Need to understand the...

The Handbook of High-Performance Virtual Teams is an essential resource for leaders, virtual team members, and work group leaders. The editors provide a proved framework based on five principles for working collaboratively across boundaries of time, sp.

The definitive guide to product management-updated for a more digital, more global, more competitive business landscape The digital age is here to stay. That means the pace of business change will only increase and competitive forces will challenge you, and your role as a product manager. This is the book that provides the only definitive body of knowledge of product management that you and your product teams can use to optimize your product's business....

Access-Programmierung für die Praxis von Praktikern beschrieben! Dieses Buch bietet Ihnen im ersten Teil eine fundierte Einführung in die Datenbankprogrammierung mit Access 2013 unter Verwendung von VBA, Makros und SQL. Im Hauptteil werden zahlreiche Problemlösungen und universell einsetzbare Routinen vorgestellt. Darüber hinaus erhalten Sie ausführliche Hinweise zur Gestaltung der Benutzerschnittstelle. Die erforderlichen theoretischen...