Business guru Peters is back with his first new book of inspiring advice in a decade: an invaluable collection of pithy success tips culled from years of observing the best--and worst--of American business practices.-- Publisher

"This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important, enduring, and substantial. This is a book about visionary companies." So write Jim Collins and Jerry Porras in this groundbreaking book that shatters myths, provides new insights, and gives practical...

Outlines a revisionist approach to management that instructs business leaders to think positively and become more effective by adopting a policy of non-interference for high performers, facilitating without micromanaging, and creating a culture of independence and trust.

The job of managing workplace change can be difficult; managed poorly, the result can be disastrous to the morale and stability of the staff. William Bridges explains that successful organizational change takes place when employees have a clear purpose, a plan for, and a part to play in their changing surroundings. Directed at managers on all rungs of the proverbial corporate ladder, this expanded edition provides practical, step-by-step strategies...

"In Leadership Wise, Chief Product Officer at Podium, John Foreman, delivers a different and refreshingly practical take on business leadership. The author moves beyond what a leader should look like, to discuss how you can make better decisions over time to help your organization accomplish its goals. Regardless of a reader's personality and background, John provides practical advice for how anyone can become a great leader just as they are by making...

"Learning to lead effectively"--Provided by publisher.

Présentation Changer de paradigme pour retrouver une croissance durable "La finance est devenue folle" clame-t-on partout, souvent avec raison, mais aussi avec fatalisme. Que faire? On ignore souvent que le mal a été diagnostiqué depuis longtemps, en premier lieu par le mathématicien français Benoît Mandelbrot, l'inventeur des fractales, puis par d'autres esprits iconoclastes tel Nassim Taleb, le découvreur des "cygnes noirs". Philippe...

In today's fast-paced society where almost everyone is trying to get ahead, it seems there is a certification for almost everything. You can become a Certified Technical Trainer (CTT), a Professional in Human Resources (PHR), a Microsoft Certified System Engineer (MCSE), a Certified Network Engineer (CNE), or a master mechanic, to name a few. This Info-line provides a simple step-by-step guide on how to plan, create, implement, and market an internal...

Learn how to develop performance measurement criteria for call center agents plus how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organization's products, services, and systems.