Catalog Search Results
Author
Series
Pub. Date
2014.
Language
English
Description
"Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and relies on understanding customer needs. It provides a mechanism for meeting those needs and identifies areas of required change and improvement. This highly accessible book gives an excellent introduction to...
Author
Series
Pub. Date
©2014
Language
English
Description
"Security architects are responsible for maintaining the security of an organisation's computer systems as well as designing, developing and reviewing security architectures that fit business requirements, mitigate risk and conform to security policies. They ensure that each unique set of security needs is addressed, that systems are protected and beneficial security change is implemented. The book provides practical, effective guidance for anyone...
Author
Series
Pub. Date
[2018]
Language
English
Description
This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts.
Author
Series
Pub. Date
[2018]
Language
English
Description
This book is your guide to becoming an efficient and effective digital marketer, covering the expertise and skills you will need; how to stay current and future-proof your career; useful digital marketing tools, channels, frameworks and procedures; how to measure campaign success, and how to take the next steps in your digital marketing career.
Author
Series
Pub. Date
[2018]
Language
English
Description
This book is a highly accessible guide to being a project manager (PM), particularly a project manager working within an IT field. The role is set out with reference to required skills, essential competencies and responsibilities. Tools, methods and techniques for project managers are covered, including Agile approaches; risk, issue and change management processes; best practices for managing stakeholders and financial management. Career progression...
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