The Starbucks experience : 5 principles for turning ordinary into extraordinary
(eBook)
Author
Published
New York : McGraw-Hill, ©2007.
ISBN
9780071709781, 0071709789, 9780071709781, 0071709789, 0071477845, 9780071477840
Physical Desc
1 online resource (xiv, 208 pages)
Status
Description
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More Details
Format
eBook
Language
English
UPC
9780071477840
Notes
Bibliography
Includes bibliographical references (pages 183-193) and index.
Description
"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there - the "partners"--And the special experience they create for each customer. Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this book takes you deep inside one of the most talked-about companies in the world today."--Jacket
Language
English.
Local note
O'Reilly,O'Reilly Online Learning Platform: Academic Edition (EZproxy Access)
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Citations
APA Citation, 7th Edition (style guide)
Michelli, J. A. (2007). The Starbucks experience: 5 principles for turning ordinary into extraordinary . McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. 2007. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary McGraw-Hill, 2007.
MLA Citation, 9th Edition (style guide)Michelli, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary McGraw-Hill, 2007.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
