How to get the most out of this book
Section 1: Managing yourself
1: What's my management style?
2: Do I manage or lead people?
3: What power do I have and how can I use it?
4: How can I work smarter, not harder, and become more productive?
5: Is it ever OK to rely on gut instinct?
6: How can I become better at receiving negative feedback?
7: Looking at what I do, which stuff adds the most value?
8: How can I manage my boss and get away with it?
9: How do I deliver a really effective presentation?
10: How can I make meetings more productive?
11: How can I get everyone to contribute/speak at meetings?
12: How can I delegate effectively?
13: How do I make better decisions?
14: How do I project a professional image?
15: How do I manage my career and prepare myself for promotion?
Key messages to take from this section
Section 2: Managing people
16: How can I win the recruitment lottery and consistently select the right people?
17: How much should I know about the day-to-day work of my staff?
18: How can I increase my team's productivity?
19: How can I use staff training and development to improve performance?
20: How can I stamp out recurring problems?
21: How can I motivate staff?
22: How can I reward staff when the budget is tight?
23: How can I handle conflict between members of staff?
24: How can I give negative feedback to staff without demotivating them?
25: How can I get my team and myself noticed by the people that matter?
26: How can I turn around an underperforming group of staff?
27: What should I be doing at each stage of the change process?
28: How do I deal with those people who oppose change?
29: How do I set targets for myself and my staff?
30: How do my staff perceive their relationship with Management?
Key messages to take from this section
Section 3: Managing projects
31: What are the three rules of project management?
32: What am I supposed to do as project leader?
33: What mix of skills and attitudes does my project team need?
34: How do I build team spirit?
35: How do I plan a project and set milestones?
36: How do I calculate the length of a project?
37: How can I minimise the risks associated with my project?
38: How can I deliver the most valuable parts of the project ahead of schedule?
39: How do I keep the project on time and within budget?
40: How can I improve my team's effectiveness?
41: How do I deal with requests to amend a project after it has started?
42: What can I do if the project starts to go wrong?
43: How can I pass on what I've learnt to other project managers?
Key messages to take from this section
Section 4: Navigating the wider organisation