Catalog Search Results
Author
Pub. Date
2021.
Language
English
Description
Every year, managers at companies large and small are finding it harder to compete with the likes of Google and Amazon, who are stealing their customers and cornering every conceivable market and service. There is, however, a way for companies to survive-and win-in this era of digital behemoths. Choose Your Customer is a powerful, customer-targeted guide that can help managers level the playing field against their biggest competitors. Written by Jonathan...
Author
Pub. Date
2021.
Language
English
Description
"Why didn't you return my message?" I'll Get Back to You explains why we get upset over unreturned messages and offers concrete solutions so you can change this. Fading are the days of direct communication by phone or in person, which have immediate responses and clarifications. The immediate feedback loop has been replaced by "broken loops" of communication. Now, due to hundreds of emails and texts, endless waiting, perpetual unreturned messages,...
Author
Pub. Date
2021.
Language
English
Description
From the authors of The Leadership Challenge, Everyday People, Extraordinary Leadership is a TLC for individual contributors. Leadership is not about position, power, or place but about behavior. It's about what you do, not who you are. Ever since the first edition of The Leadership Challenge in 1987, Kouzes and Posner have said that "leadership is everyone's business." However, except for The Student Leadership Challenge, they have not (yet) written...
Author
Pub. Date
2011.
Language
English
Description
Lead and Succeed Like the World's Greatest Business Innovator There's no accounting for Steve Jobs's mind. He just didn't think the way the rest of the world does. Regarded by many as the most innovative and influential business leader of our time, Jobs was a visionary beyond compare. He was why Apple is Apple and everyone else is everyone else. We can't transform ourselves into Steve Jobs. How he put his ideas into action, however, was systematic,...
Author
Pub. Date
2020.
Language
English
Description
The growing pains of a startup's initial year in business require a keen awareness of uncertainties and a willingness to adapt in order to survive. Today's new founders greatly benefit from taking a behind-the-scenes look at successful companies such as Etsy, HotelTonight, Fiverr, and more in regards to how they overcame the challenges of their first year. Startups in Action is your curated source for critical insights and inspiration from those who...
86) Change
Author
Pub. Date
2021.
Language
English
Description
Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today's world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You'll discover the emerging science of change that teaches us about how to build organizations-from...
Author
Pub. Date
2021.
Language
English
Description
Empowering women empowers everyone. Women with confidence, equal pay, and leadership opportunity enrich workplace culture and help the whole organization. The first step is understanding that gender balance is not a zero-sum game. The Next Smart Step is a clear, assured guide to understanding the challenge of gender imbalance, implementing solutions, and equipping listeners with the tools we all need to ensure change that is positive and enduring....
Author
Pub. Date
2021.
Language
English
Description
We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows eighty-five percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on? "The foundational problem is that we threw emotions out of the workplace, when in fact,...
Author
Pub. Date
2021.
Language
English
Description
From bestselling author and mental toughness expert Jason Selk comes a mind-training regimen for reframing every problem into an opportunity for productive action. The one characteristic all phenomenally successful people share is mental toughness. Mentally tough people are better at making decisions more quickly and with better results. They possess the uncanny ability to control what goes on between their ears. Instead of allowing their minds to...
Author
Pub. Date
2005.
Language
English
Description
Sales based on trust are uniquely powerful. Learn from Charles Green, co-author of the bestseller The Trusted Advisor how to deserve and, therefore, earn a buyer's trust. Buyers prefer to buy from people they trust. However, salespeople are often mistrusted. Trust-Based Selling shows how trust between buyer and seller is created and explains how both sides benefit from it. Heavy with practical examples and suggestions, the book reveals why trust goes...
92) Numb
Author
Pub. Date
2021.
Language
English
Description
Discover how to manage this noisy world without it managing you. In Numb, distinguished author Dr. Charles R. Chaffin delivers a fun and evidence-based exploration of how you can devote more attention on what you believe is important while ignoring the distractions that increasingly permeate your life. Using research from cognitive, education, positive, and clinical psychology, the book identifies the sources of noise and distraction in this information...
93) Digital @ Scale
Author
Pub. Date
2018.
Language
English
Description
Value in the next phase of the digital era will go to those companies that don't just try digital but also scale it. Digital@Scale examines what it takes for companies to break through the gravitational pull of their legacy organizations and capture the full value of digital. Digging into more than fifty detailed case studies and years of McKinsey experience and data, the authors, along with a group of expert contributors, show how companies can move...
Author
Pub. Date
2021.
Language
English
Description
Growing the Top Line: Four Key Questions and the Proven Process for Scaling Your Business delivers the step-by-step approach to topline growth used by some of the word's most successful companies. In this book, leading growth strategy consultant and author, Cliff Farrah, reveals the copyrighted growth strategy that he has developed over the last twenty years through 1,400 successful client engagements and input from leaders at Fortune 500 organizations....
Author
Pub. Date
2014.
Language
English
Description
The stock-investing classic-updated to help investors win consistently in the chaotic, post-meltdown global economy Now in its fifth edition, Stocks for the Long Run includes Siegel's highly anticipated analysis of the sub-prime crash, the financial crisis, and resulting world-wide recession. This new edition also includes a deeper focus on international investing and emerging markets.
Author
Pub. Date
2021.
Language
English
Description
Unlocked: How to Get Inside the Customer's Mind with the Psychology of Behavioral Economics explains why people buy-and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book. Behavioral economics is the future of brands and business. Unlocked goes beyond an academic understanding of behavioral economics and into practical...
Author
Pub. Date
2018.
Language
English
Description
There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
98) Message Received
Author
Pub. Date
2021.
Language
English
Description
According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications-as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this...
Author
Pub. Date
2021.
Language
English
Description
Technology, information overload, and increasing market dominance by expert investors and computers make it harder than ever to produce investing results that overcome operating costs and fees. Winning the Loser's Game reveals everything you need to know to reduce costs, fees, and taxes, and focus on long-term policies that are right for you. Candid, short, and accessible, Winning the Loser's Game walks you through the process of developing and implementing...
Author
Pub. Date
2021.
Language
English
Description
Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations? Inspired by and developed in conjunction with the research and programming for Harvard Business School's commemoration of the fiftieth anniversary of...
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request